About JOJO
Software, AI, integrations, networks and CCTV, planned and delivered around your organisation. See the work behind JOJO Technologies and the systems we operate.
JOJO Technologies develops software and AI assistants, connects business systems, and delivers network and CCTV installations with technical support. We work with businesses and organisations across Kenya and welcome enquiries from elsewhere.
We develop and operate JOJO CONNECT and DOM. CONNECT brings customer accounts, network access, packages and payments together. DOM adds company assistance and integrated AI support. Building these systems gives clients concrete examples of our software, integration and operational work.
We begin with the operating need, not a ready-made product. We ask how people currently work, where the process gets stuck and what needs to improve. That gives the project a useful foundation before a build or installation begins.
We bring software, AI, integrations and site infrastructure into a coordinated delivery where a project needs them. You know the scope, the responsibilities and how the work will be tested. Hosting is arranged through partners, with coordination and deployment support agreed for each project.
A good delivery should be understandable by the people using it. We build for practical operation, document what matters and remain available for the next improvement when the work calls for it.
JOJO CONNECT began with a practical question: how can reliable internet access be easier, more flexible and more affordable for people who do not need a traditional long-term connection?
The first answer was Hotspot Pay KE: a pay-as-you-use Wi-Fi experience where a customer could connect, choose a package, pay with M-PESA and receive access automatically. It was designed for people whose needs might be a short session, a day, a week or longer—not a permanent monthly commitment.
Development and testing made one thing clear: charging for access was not the same as operating a dependable network. The system also needed to account for payment verification, failed activations, package expiry, device limits, customer records, router configuration, sessions, vouchers and day-to-day monitoring.
Each issue shaped the product. A payment edge case called for stronger transaction handling. A router configuration problem became an onboarding improvement. The project grew from a payment-enabled captive portal into a coordinated network-management platform.
The platform should reduce networking complexity rather than pass it on to the operator.
JOJO CONNECT has been developed and tested against real network equipment and deployment conditions. Connecting routers, configuring customer access and keeping the software in sync with network equipment all became part of the product work.
That practical experience led to automated onboarding and a simpler deployment path. The goal is to help an operator run a connected service without first needing to become a MikroTik specialist.
JOJO CONNECT also supports subscription setup for compatible PPPoE networks, helping operators manage monthly access, renewals and connection speeds. We confirm equipment compatibility and the available service features before implementation.
JOJO CONNECT includes DOM, JOJO Technologies' fully integrated AI support agent. DOM uses relevant JOJO CONNECT context to help determine whether a report such as “I paid but I'm still not connected” relates to payment confirmation, package activation, account status, connectivity or another operational stage.
Where appropriate, DOM can guide the customer through the next step or escalate the matter for human support. It makes AI part of the operational support system, rather than simply a conversational interface. DOM also assists visitors on the JOJO Technologies website with company information, services and project enquiries.
What began as an effort to make internet access easier has become a platform designed to help hotspot operators, small ISPs, property managers and other connectivity businesses manage their own networks. JOJO CONNECT has evolved by solving one real problem after another.
The question JOJO CONNECT is now answering is: how can we make running a connectivity business easier?
How we work
We work close to the problem, define the scope clearly and build systems that remain useful after handover.
We map the people, workflow and constraints before recommending a system.
You know the scope, responsibilities and decisions before implementation begins.
We develop, install and test against the conditions your team will work in.
Documentation, handover and agreed support help you operate and improve the system.
Leadership
JOJO Technologies is founder-led, with product and technical decisions kept close to the problems our systems are meant to solve.
Josephat Muriithi
Founder & Technical Lead
Leading software, AI and connected technology delivery.
Josephat Muriithi
Founder & Technical Lead
Josephat leads product and technical development at JOJO Technologies, from understanding the operational problem through solution design, implementation, testing and deployment.
His focus spans practical software systems, networking and connectivity, digital payments, automation, AI-enabled systems and technology product development.
That approach shaped JOJO CONNECT and DOM, bringing software, networks, payments and AI assistance into working systems.
He is based in Kenya and can be reached at josephat@jojotech.co.ke. You can also view his LinkedIn profile.
Tell us what you are trying to run, connect or improve. We will help you work out a practical next step.