Answer company questions
Help visitors understand your services and find the right next step.
AI assistants & automation
AI assistance built into the work your team does
Company AI assistants, knowledge bases, authorised system integrations and business workflow automation by JOJO Technologies.
Who this is for
Organisations answering recurring questions, supporting customers or reducing repetitive work across their systems.
Planning your project
You decide which information the assistant can use. Access to business records is limited by your permissions and verification requirements.
What a project can include
- Website assistants for services, product information and enquiries
- Knowledge bases built from your approved company information
- Customer and team assistance inside business applications
- Authorised lookups of relevant customer, payment or service records
- Automated record updates, notifications and workflow steps where agreed
- Human support handover, testing and ongoing improvement
Where this can help
Investigate support issues
Use authorised records to give support that reflects the customer's situation.
Reduce repetitive work
Connect routine requests to agreed actions and bring people in when needed.
DOM is our working example: company assistance on this website and integrated customer support within JOJO CONNECT. See our work
How we work
A clear route from problem to delivery
- 01
Choose the questions or tasks to improve and agree what information the assistant may use.
- 02
Build the knowledge base, assistant and required system connections.
- 03
Test realistic requests, access limits and human handover before launch.